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On behalf of Hey Pal, we would like to thank you for your interest in our online shop.
In this document, we provide detailed information on the data we process when you visit our website, and the form in which we process this data. By doing so, we fulfil our obligation to provide information to you in accordance with Art. 13 of the GDPR.
Responsible person and contact details for data protection officer: The person responsible for the data processing that takes place on our website is:
Pups Sups LLC D/B/A Hey Pal
1. PERSONAL DATA
A per the GDPR, personal data means “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, a postal address, an email address or a phone number.
2. RIGHTS OF DATA SUBJECTS
The General Data Protection Regulation guarantees you certain rights, which you can exercise against us if there are legal grounds for you to do so.
Art. 15 of the GDPR – Right of access by the data subject: You have the right to obtain confirmation from us as to whether or not personal data concerning you is being processed, and, where that is the case, which data is being processed and how the data is being processed.
Art. 16 of the GDPR – Right to rectification: You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you also have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
Art. 17 of the GDPR – Right to erasure (‘right to be forgotten’): You have the right to obtain from us the erasure of personal data concerning you without undue delay. Please take note of the exception described under Point II. 4
Art. 18 of the GDPR – Right to restriction of processing: You have the right to obtain from the controller restriction of processing.
Art. 20 of the GDPR – Right to data portability: Where we are processing your data based on your consent or to fulfil a contract, you have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit this data to another controller without hindrance from us, or to have the data transmitted to another controller, either directly or indirectly and insofar as it is technically feasible to do so.
Art. 21 of the GDPR – Right to object: You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on our legitimate interests or required in the public interest, or in the exercise of official authority.
If you object to the processing of your personal data, we will no longer process your personal data unless we can demonstrate that there are compelling grounds to do so which outweigh your interests, rights and freedoms, or where we are required to process your data to file, exercise or defend a legal claim.
If we process your personal data for direct marketing purposes, you have the right to object to such processing of your data at any time. If you object to the processing of your data for direct marketing purposes, we will no longer process your personal data for this purpose. Art. 77 of the GDPR – Right to lodge a complaint with a supervisory authority: You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the applicable regulations. If you have granted your consent, you may revoke this consent at any time. In such cases, all data processing that has taken place prior to the revocation of your consent will be deemed legally compliant. To revoke your consent, you may click on the link provided in any email you receive from us to unsubscribe from our email service. You can also change the appropriate setting in your user account or send an email to firstname.lastname@example.org. If you send us a message stating that you no longer wish to receive emails from us, we will not send any further emails to the email address you indicate.
3. DATA USAGE
We use your data to:
4. DATA SOURCES
If you don’t bare us from doing so, we do get data from you.
We use "cookies" to enhance the functionality of our Internet site and to make its use more convenient for you. When you enter our website, these “cookies” may be used to store data on your computer. You can adjust the settings on your browser to prevent cookies from being stored on your computer. However this may limit the functionality of our website. Cookies will be stored on your computer when you are using this website. Cookies are small text files, which are stored on your hard drive in connection with the browser software you use and from which the body (in this case us) setting the cookie, will receive specific information. Cookies cannot execute programmes or transmit viruses to your computer. They simply serve the purpose of making the overall internet offering more user-friendly and effective.
b) Transient cookies are deleted automatically, once you close your browser. These include specifically the so-called session cookies. They store a so-called session ID, with which various requests from your browser can be assigned to a common session. It allows your computer to be recognized when you visit the website next time. Session cookies are deleted once you log out or close your browser.
c) Persistent cookies are deleted automatically after a specified time, which can vary from one cookie to the next. You have the option to delete all stored cookies at any time via the setting options of your browser.
d) You can configure the settings of your browser according to your wishes. Which means you can e.g. refuse to accept third party cookies or all cookies. This setting option may, however, result in you not being able to use this website’s full functionality. You can also change the settings in your browser to ask for your permission every time a cookie tries to access your computer.
When you visit our website, we generally only collect and store personal data that you actively provide to us. However, when you visit our website, your browser will automatically send us data stored in log files, the so-called server log files, which are the following
Type and version of your browser
Host name (IP address)
Date and time of retrieval
These log file records are only available for us in an anonymized format and therefore cannot be traced back to individuals. We use them to improve our offering and make our website more user-friendly, to find and fix bugs, and to control server load.
If you send us inquiries via our contact form, your details from the inquiry form, including the contact details you provided there, will be stored in order to process the request and in case of follow-up questions. We will not share this information without your consent.
When you register for our newsletter, your email address and your permission is saved and is used exclusively for our own advertising purposes and do not pass it on to third parties. We will use your information until you request to stop receiving the newsletter. You can request to stop receiving the newsletter at any time.
You can register on our website to use additional functions on the site. We only use the data entered for the purpose of using the respective offer or service for which you have registered.
For important changes, for example, in the scope of the offer or in the case of technically necessary changes, we use the e-mail address provided during registration in order to inform you.
This site uses SSL encryption for security reasons and to protect the transmission of sensitive content, such as the requests you send to us as the site operator. You can recognize an encrypted connection by changing the address line of the browser from "http: //" to "https: //" and the lock symbol in your browser line. If SSL encryption is enabled, the data you submit to us cannot be read by third parties.
We do transfer data to third countries outside the European Union. This is done on the basis of statutory contractual provisions that are intended to ensure adequate protection of your data and that you can consult upon request.
We store your data
5. WEB ANALYTICS
Like almost every website operator, we use analysis tools in the form of tracking software to determine the frequency of use and the number of users of our website.
Google LLC (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA We use Google Analytics on our website. Google Analytics is a web analysis service that optimizes the use of our website. The IP address that is communicated from your browser through the use of Google Analytics is not combined with other data from Google. As part of Google’s tracking system, information on products that you have ordered will also be transmitted.
at https://www.google.com/analytics/terms/de.html and https://policies.google.com/?hl=de. The legal basis for the use of Google Analytics is Art. 6, para. 1(f) of the GDPR. The following plugin enables you to opt out of Google tracking: http://tools.google.com/dlpage/gaoptout?hl=d
6. USAGE-RELATED ADVERTISING
The advertisement displayed on this website is optimized for you by the anonymous collection and processing of your user behaviour, so that you can see advertising tailored to your interests. For this purpose, a cookie is stored on your computer. Cookies are small text files that are stored on the hard disk of your computer and allow the recognition, but do not allow personal identification of your person. Behavioural targeting is operated by third parties who also advertise websites of other providers. These third-party companies then create their own usage profiles by means of cookies and use their respective targeting systems to select the collected data for the purpose of user-friendly advertising. These are the following companies:
Google LLC (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA Our website uses Google AdWords. AdWords is an online advertising program. We use conversion tracking as part of this program. If you click on an ad hosted by Google, a conversion tracking cookie is placed on your system. The cookie allows us and Google to see that you clicked on the ad and were redirected to our website. Conversion cookies are used to create conversion statistics for AdWords customers who use conversion tracking. Further information is available at: https://www.google.de/policies/privacy/ The use of this service is based on Art. 6, para. 1(f) of the GDPR. The aforementioned purpose is classed as a legitimate interest.
Facebook Inc., 1601 South California Avenue, Palo Alto, CA 94304 USA Our website uses "Custom Audiences", a remarketing feature offered by Facebook. This feature is intended to present to visitors of this website, as part of their visit to the social network Facebook, interest-based advertisements ("Facebook Ads"). It is transmitted to the Facebook server that you have visited this website and Facebook assigns this information to your personal Facebook user account. More information at: https://www.facebook.com/about/privacy/ The use of this service is based on Art. 6, para. 1(f) of the GDPR. The aforementioned purpose is classed as a legitimate interest.
Our website uses so-called social plugins ("plugins") operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). The plugins are marked with an Instagram logo, for example in the form of an "Instagram camera". An overview of the Instagram plugins and their appearance can be found here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges
When you visit a page of our website that contains such a plugin, your browser connects directly to Instagram's servers. The content of the plugin is transmitted by Instagram directly to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram profile or are currently not logged in to Instagram. This information (including your IP address) is sent from your browser directly to an Instagram server in the US and stored there.
If you're logged in to Instagram, Instagram can instantly associate your visit to our website with your Instagram account. If you interact with the plugins, for example, press the "Instagram" button, this information is also transmitted directly to an Instagram server and stored there. The information will also be posted on your Instagram account and displayed there to your contacts.
If you do not want Instagram to directly map the data collected through our website to your Instagram account, you'll need to log out of Instagram before visiting our website. You can completely prevent the loading of Instagram plugins even with add-ons for your browser, eg. With the script blocker "NoScript" (http://noscript.net/).
7. THIRD PARTIES
We use the payment service provider PayPal. The provider of these payment services is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as “PayPal”). If you opt to make a payment via these payment providers, the payment data you provide will be passed to the relevant payment provider in accordance with Art. 6, para. 1(f) of the GDPR. Offering a wide range of convenient payment options to our customers is classed as a legitimate interest. Further information on data processing at PayPal can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
If you opt for a stripe payment method, payment will be processed through Stripe Payments Europe Ltd, C / O A & L Goodbody, Ifsc, North Wall Quay, Dublin 1, Ireland (hereinafter "Stripe") Your information provided in the course of the order process in addition to the information about your order (name, address, account number, bank code, possibly credit card number, invoice amount, currency and transaction number) is passed to Stripe. The transfer of your data is solely for the purpose of payment processing. For more information about Stripe privacy, visit https://stripe.com/privacy
All of our orders are processed through Shopify International Limited 2nd Floor 1-2 Victoria Buildings, Haddington Road, Dublin 4 D04 XN32, Ireland. (hereinafter "Shopify"). Your information provided in the course of the order process in addition to the information about your order (name, address, email address, account number, invoice amount, currency and transaction number) is passed to Shopify. The transfer of your data is solely for the purpose of processing your order. For more information about Shopify privacy, visit https://www.shopify.com/legal/privacy